1. General

These terms and conditions apply to all orders, purchases, and agreements made through the Adilaan website. By placing an order, you agree to these terms and conditions.

2. Products

Adilaan strives to present all products as accurately as possible. Colors and sizes may vary slightly from the photos on the website.

3. Prices and Payment

All prices are listed in euros and include VAT. Payment can be made using the payment methods offered on the website. Your order will be processed once payment is received.

4. Delivery

We aim to ship your order within 1–3 business days. Delivery times are approximate. Adilaan is not liable for delays caused by the carrier.

5. Right of withdrawal and returns

You have the right to return your order within 14 days of receipt without giving a reason. The product must be unworn, undamaged, and in its original packaging. Personalized or engraved jewelry cannot be returned.

6. Warranty

Our products are covered by the statutory warranty. This means that a product must meet your reasonable expectations. In case of defects or malfunctions, please contact our customer service.

7. Liability

Adilaan is not liable for damage caused by incorrect use of the products or by circumstances beyond our control.

8. Customer service

For questions, complaints, or comments, please contact us by email or phone. We aim to respond within two business days.

9. Applicable law

These terms and conditions are governed by Dutch law. Disputes will be submitted to the competent court in the Netherlands.